Updated: October 14, 2025

1. Introduction

Welcome to Grampy D’s (“we,” “us,” “our”). We are committed to protecting the privacy of our customers and visitors to our website, GrampyDs.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, make a purchase, or otherwise interact with us.

By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect personal information in the following ways:

a) Information You Provide Directly to Us:

  • Contact Information: When you place an order, create an account, or contact us, we collect information such as your name, shipping address, billing address, email address, and phone number.
  • Payment Information: When you make a purchase, your payment details (such as credit card numbers) are collected and processed by our secure third-party payment processors (e.g., [List your payment processors, e.g., Stripe, PayPal, Shopify Payments]). We do not store your full payment card information on our servers.
  • Account Information: If you create an account, we collect your username and password.
  • Communications: When you contact us for customer support or other inquiries, we may keep a record of that communication.

b) Information We Collect Automatically:

  • Device and Usage Information: When you visit our Site, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages you visited on our Site.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.
  • To Provide and Maintain Our Service: To create and manage your account, provide customer support, and respond to your inquiries.
  • To Improve Our Site: To understand how our visitors use the Site and to improve its functionality, product offerings, and user experience.
  • For Marketing and Communications: To send you information about new products, special offers, and other updates, but only where you have opted in to receive such communications. You may opt-out at any time.
  • For Security and Fraud Prevention: To monitor for and prevent fraudulent transactions and to protect the security of our Site.

4. How We Share Your Information

We do not sell your personal information. We may share your information with third-party service providers in the following circumstances:

  • With Service Providers: We share information with third-party companies that perform services on our behalf, such as payment processing, order fulfillment, shipping (e.g., Canada Post, FedEx), email delivery, and website analytics. These providers are only given the information necessary to perform their specific services.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • To Protect Our Rights: We may disclose information where we believe it is necessary to protect the rights, property, or safety of Grampy D’s, our customers, or others.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. We use Secure Socket Layer (SSL) technology to encrypt information sent over the internet. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access and Correction: You may access and update your account information at any time by logging into your account.
  • Opt-Out of Marketing: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of the email.
  • Cookies: You can manage your cookie preferences through your web browser settings.

Under Canadian privacy law, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.

7. Third-Party Links

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.